Difference between revisions of "Support"

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===First contact and help desk===
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* Tanja Weibulat and Dagmar Triebel for first contact at the [http://www.snsb.info SNSB IT Center], see also [[Technical_documentation_at_a_glance|here]]
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*[https://www.nfdi4biodiversity.org/de/kontakt/ NFDI4Biodiversity/ GFBio HelpDesk]
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===Support for DWB user===
 
===Support for DWB user===
  
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*[[Recommendations for users with Non-Windows OS]]
 
*[[Recommendations for users with Non-Windows OS]]
 
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===DWB best practices at natural history collections===
 
===DWB best practices at natural history collections===
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*DWB at SNSB, see [https://snsb.de/en/snsb-it-zentrum/ SNSB website] with numbers, data and facts, [https://gfbio.biowikifarm.net/wiki/Publication_of_Type_1_Data_via_BioCASe_Data_Pipelines_at_SNSB_Data_Center SNSB data pipeline type 1] and [https://diversityworkbench.net/Portal/DWB_network_and_installations:_Real_life_examples DWB Network at SNSB (version 2014)]
 
*DWB at SNSB, see [https://snsb.de/en/snsb-it-zentrum/ SNSB website] with numbers, data and facts, [https://gfbio.biowikifarm.net/wiki/Publication_of_Type_1_Data_via_BioCASe_Data_Pipelines_at_SNSB_Data_Center SNSB data pipeline type 1] and [https://diversityworkbench.net/Portal/DWB_network_and_installations:_Real_life_examples DWB Network at SNSB (version 2014)]
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*[[Collection Management System (CMS) Requirements Checklist 2023 and DWB]]
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===Flyers and Posters===
 
===Flyers and Posters===
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*[http://www.diversityworkbench.net/w/media/d/d1/DWB_Poster_2012-04-01.pdf Diversity Workbench Poster 2012 PDF Download]
 
*[http://www.diversityworkbench.net/w/media/d/d1/DWB_Poster_2012-04-01.pdf Diversity Workbench Poster 2012 PDF Download]
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===Mailing lists===
 
===Mailing lists===
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*With the [https://lists.lrz.de/mailman/listinfo/snsb-dwb-maintenance snsb-dwb-maintenance mailing list] registered users will be informed on the '''maintenance''' of Diversity Workbench Services installed on SNSB servers.
 
*With the [https://lists.lrz.de/mailman/listinfo/snsb-dwb-maintenance snsb-dwb-maintenance mailing list] registered users will be informed on the '''maintenance''' of Diversity Workbench Services installed on SNSB servers.
 
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Latest revision as of 22:47, 29 May 2023

DWB components © SNSB IT Center



First contact and help desk


Support for DWB user


Support for software developers, DWB administrators and DWB users with Non-Windows OS


DWB best practices at natural history collections


Flyers and Posters


Mailing lists

Currently there are two mailing lists established as service of the SNSB IT Center together with the Leibniz-Rechenzentrum München.





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